Average Reviews:
(More customer reviews)The piece looks very good in the picture, and we expected generally high quality construction. With Amazon, the experience is also very high customer service and understanding from merchants. However, the piece arrived with two legs broken off completely. It was clearly a handling and delivery issue, but it is unclear if it was FedEx's fault or just came out of the warehouse this way. The unit is packed well in an enormous box. We called the merchant and sent pictures. However, since then we have received no assurance that a replacement is on the way; the response was "let us check with the warehouse, and we are really busy with the holidays". In addition, since the merchant intended to make a claim with the shipper, the asked us to dispose of the piece! (because they did not want to pay the $100 of the return delivery). We have no alternatives on how to dispose this without cost, or back injury. The whole experience was terrible. Do not recommend this piece or this merchant.
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