Average Reviews:
(More customer reviews)The five stars are earned by the furniture and Amazon. The manufacturer gets zero stars. My husband and I purchased the entire DaVinci Parker set and were very pleased with the appearance, ease of assembly and craftsmanship of the products. There are no magicians necessary during assembly and the product has sound materials. Solid oak it is not, but neither is the price. However, there were some damaged parts during shipping and we contacted Million Dollar Baby (the manufacturer) to request replacements.
The process is ridiculous. There are no phone numbers to contact. We had to fill out incident reports on each item and include photographic evidence of the damaged parts (good luck on taking pictures to prove pieces are missing), including our original invoices showing our shipping address to prove we were actually the buyer. The website clearly states a response will be issued in 72 hours.
Two weeks later we got an email stating that our request was incomplete and we needed to submit additional information in order to be sent the replacement parts.
In the meantime, we had contacted Amazon regarding the issue. In the time it took Million Dollar Baby to respond another additional furniture set was shipped to us, so we could find the replacement parts necessary and ship back the broken pieces with the replacement to Amazon. Thank goodness we ordered through Amazon or this would've been a nursery nightmare.
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Change baby safely with this Parker changer. Engineered for convenient storage, don?t pass up the Parker. This beautifully crafted two-door changing table adds a whimsical touch to your baby's nursery. The changer top is equipped with a baby-friendly safety strap, while the glide-system metal hinges allow for easy and smooth motion when opening and closing cabinet doors for easy access to baby care essentials.Features: Parker 2-door changer is the perfect solution for those who want to complete the nursery but who lack the space to have both a changer and a dresser.Comes with a 1" waterproof changing pad and safety strap.Features 3 drawers for great storage space and changing station on top for convenience.Drawers glide on metal hardware for easy access and has a stop mechanism that will lock that will not allow your little one to open it all the way.Lead and phthalate safeNon-toxic finishMade of solid New Zealand Pine wood from sustainable forests and engineered wood productsDimensions: 40" L x 20" W x 38.5" HWeight: 41 lb.Product Warranty:1 year warranty
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